Terms of service

TERMS AND CONDITIONS POLICY

1. INTRODUCTION :- 

1.1 Welcome to Bold Blues For Gen Now (hereinafter referred to as "Bold Blues," "we," "us," or "our"). Our website, located at www.boldblues.com, provides a seamless online shopping experience for our exclusive range of shower gels, perfumes, and jewelry pieces designed for the modern luxury lifestyle. This Terms and Conditions document (hereinafter referred to as "Terms") governs your access to and use of our website, products, and services.

1.2 These Terms constitute a legally binding agreement between you, the user (hereinafter referred to as "you," "your," or "User"), and Bold Blues. By accessing or using our website, creating an account, or purchasing our products, you agree to be bound by these Terms, including those additional terms and conditions and policies referenced herein and/or available by hyperlink. These Terms apply to all users of the site, including without limitation users who are browsers, customers, merchants, and/or contributors of content.

1.3 Acceptance of Terms: By using any part of the website or purchasing our products, you accept and agree to be legally bound by these Terms. If you do not agree to all the terms and conditions of this agreement, you may not access the website or use our services. Please review these Terms periodically for updates. Continued use of the website after such changes shall constitute your acceptance of the modified Terms.

1.4 Modification of Terms: We reserve the right to modify or replace these Terms at any time. When changes are made, the revised Terms will be posted on the website. We recommend that you check this page periodically for any updates. Your continued use of the website following the posting of any changes constitutes your acceptance of those changes.

2. USER REGISTRATION AND ACCOUNT :-

2.1 User Registration: To access certain features of our website, including the ability to purchase products, you may be required to register and create an account. You agree to provide accurate, current, and complete information during the registration process. You are responsible for keeping your account information updated.

2.2 Account Security: You are solely responsible for maintaining the confidentiality of your account login credentials and for all activities that occur under your account. Bold Blues is not responsible for any loss or damage resulting from your failure to comply with this security obligation.

2.3 Age Restriction: Use of the website and purchase of products is restricted to individuals who are at least 18 years old. By registering an account, you represent and warrant that you are 18 years of age or older. If we discover that you are under the age of 18, we reserve the right to suspend or terminate your account without prior notice.

2.4 Account Termination: You may terminate your account at any time by contacting our customer support. We reserve the right to suspend or terminate your account if you violate any provisions of these Terms or engage in unlawful activities.

3. PRODUCTS AND SERVICES :- 

3.1 Product Descriptions and Availability: While Bold Blues makes every effort to provide accurate product descriptions, we do not warrant that the descriptions, images, prices, or other content on the website are free from errors. Product availability is subject to change without notice.

3.2 Custom Orders and Services: For custom orders, you are responsible for providing accurate specifications. Custom products cannot be returned or refunded unless they are defective or not as described. Bold Blues is not liable for any errors in custom orders due to inaccurate information provided by you.

3.3 Modification of Services and Prices: Bold Blues reserves the right to change the prices of products or modify or discontinue services at any time without notice.

4. ORDERING PROCESS :-

4.1 Order Placement: When placing an order, you agree to follow the online purchasing process, providing necessary information such as delivery address and payment details. You will receive an order acknowledgment email.

4.2 Order Acceptance: Your order is accepted only when we send you an email confirming that the products have been dispatched. The completion of the checkout process does not constitute acceptance.

4.3 Order Cancellation: You may cancel your order before it is dispatched. Once the order is dispatched or if the product is custom-made, cancellation is not permitted. Refunds for cancellations will be processed in accordance with our Refund Policy.

5. PRICES AND PAYMENT :-

5.1 Pricing Policy: All prices listed on the website are in Indian Rupees (INR) and inclusive of GST, unless otherwise indicated. Prices do not include delivery charges, which will be added during checkout. Prices are subject to change without notice.

5.2 Payment Methods: Payments for orders are to be made via credit card, debit card, net banking, or other electronic methods as specified. You confirm that you are authorized to use the chosen payment method and grant us permission to charge your account for the order.

5.3 Payment Security: We use secure online payment gateways to process payments, encrypting your card details. Bold Blues does not store your payment details. We take reasonable care to prevent fraud and ensure secure transactions.

5.4 Price Changes: Prices are subject to change without prior notice. If there is a pricing error, we will notify you before processing your order.

5.5 Invoice: You will receive an electronic invoice for your order upon completion, which will be sent to your registered email.

6. DISPUTE RESOLUTION AND JURISDICTION :-

6.1 Dispute Resolution: Any dispute, controversy, or claim arising out of or in connection with these Terms shall be resolved through binding arbitration under the laws of India. The arbitration will take place in Chennai, Tamil Nadu.

6.2 Governing Law: These Terms shall be governed by and construed in accordance with the laws of India, without regard to its conflict of law principles.

6.3 Jurisdiction: Any disputes not resolved through arbitration shall be subject to the exclusive jurisdiction of the courts located in Chennai, Tamil Nadu.

7. LIMITATION OF LIABILITY :-

7.1 No Warranty: Bold Blues provides its products and services "as is." We do not make any representations or warranties regarding the functionality or availability of the website or products.

7.2 Limitation of Liability: To the maximum extent permitted by applicable law, Bold Blues shall not be liable for any indirect, incidental, special, or consequential damages, including but not limited to lost profits or business interruption, arising out of or in connection with the use or inability to use our website or products.

8. FORCE MAJEURE :- 

8.1 Bold Blues shall not be held liable for any failure or delay in performance due to causes beyond our reasonable control, including, without limitation, acts of God, natural disasters, war, terrorism, government action, or equipment failure.

9. ENTIRE AGREEMENT :- 

9.1 These Terms constitute the entire agreement between you and Bold Blues regarding the use of the website and purchase of products. Any previous agreements, whether written or oral, are superseded by these Terms.

10. CONTACT INFORMATION :- 

For any questions or concerns regarding these Terms, please contact us at:

Bold Blues for Gen Now LLP
Email: care@boldblues.com
Phone: +91 9677429729